ONYLOOM — onyloom.com · Australia
Operated by Glowskinmina Advertising LLC · 209 Mountain Road Pl NE, Suite N, Albuquerque, NM 87110, United States
Email: contact@onyloom.com · Phone: +61 485 726 541 · Contact: onyloom.com/pages/contact
This Privacy Policy outlines how ONYLOOM (the "Site", "we", "us", or "our"), operated by Glowskinmina Advertising LLC, collects, uses, and protects your personal information when you visit or make a purchase from the Site. We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Who We Are
The entity responsible for your personal information is Glowskinmina Advertising LLC, 209 Mountain Road Pl NE, Suite N, Albuquerque, NM 87110, United States, which operates the ONYLOOM store at onyloom.com. For any question about how we handle your personal information, contact us at contact@onyloom.com.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can identify an individual (including the information below) as "Personal Information".
Device information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
- Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify.
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services where in line with your preferences.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify.
Customer support information
- Examples of Personal Information collected: your name, email address, phone number, order details, or inquiry-related information.
- Purpose of collection: to provide customer support, including responding to inquiries, resolving issues, and improving service quality.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more here: https://policies.google.com/privacy. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners, in some cases through the use of cookies or similar technologies.
You can opt out of targeted advertising by:
Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Automated Decision-making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Your Rights (Australian Privacy Principles)
Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to access the Personal Information we hold about you and to request that it be corrected or updated. If you would like to access or correct your information, or if you have any concerns about how we handle your Personal Information, please contact us at contact@onyloom.com.
Your Personal Information may be stored and processed in the country where our operations are based and in other countries, including regions outside Australia. For more information on how data transfers comply with applicable data protection regulations, please refer to Shopify's privacy documentation: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. They also provide information on how people use the website.
Cookies Necessary For The Functioning Of The Store
| Name | Function |
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting And Analytics
| Name | Function |
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages. |
| _orig_referrer | Track landing pages. |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time that a cookie remains on your device depends on whether it is a "persistent" or "session" cookie. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies through your browser settings; please note that removing or blocking cookies can negatively impact your user experience.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
If you are not satisfied with our response to a privacy concern or complaint, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You can contact the OAIC at www.oaic.gov.au.
Contact
Questions about our Privacy Policy can be directed to us using the contact information below:
- Company Name: Glowskinmina Advertising LLC
- Address: 209 Mountain Road Pl NE, Suite N, Albuquerque, NM 87110, United States
- Email: contact@onyloom.com
- Phone: +61 485 726 541
- Opening Hours: Monday to Friday, 9:00 AM – 6:00 PM (AEST – Sydney Time)
Business Information
Store Name: ONYLOOM
Company Name: Glowskinmina Advertising LLC
Address: 209 Mountain Road Pl NE, Suite N, Albuquerque, NM 87110, United States
Email: contact@onyloom.com
Phone: +61 485 726 541
Contact Form: onyloom.com/pages/contact
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (AEST – Sydney Time)
We aim to reply to your email within 24 hours.